Holiday Return Policy

To make gifting easier this season, purchases made from November 14, 2025 can be returned or exchanged until January 6, 2026. This applies to regular-price and sale items.

All standard return conditions still apply:

• Items must be unworn, unwashed, and defective-free, with original tags attached.
• Refunds or exchanges apply to the value of the item(s) purchased (shipping and handling excluded).
• Pink Martini covers freight costs for all exchanges and returns within Canada, and for U.S. orders over $100.

How to Request a Return

All returns must first be approved by our customer service team. Please email retail@pinkmartinicollection.com within the eligible return window. Approvals can take up to 2 business days (excluding weekends). Once approved, you will be notified via email or online chat to ship back your items. Please ensure your order number is written on the outside of the return package. for your return to be processed and received.

Purchases Before November 14, 2025

R/A claims must be submitted within 20 days of receiving your order.

Additional Information

We do not credit Pink Martini merchandise purchased from department stores or independent boutiques.

Return waybills will be attached to all online orders to help ease the process of online returns.